Shipping policy

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Shipping Timeline:

1. Standard Lead Time:

   • Most orders: 7–28 business days after production.

   • Busy periods or delays: 2–5 weeks.

2. Personalized Orders:

   • Personalization takes 5–10 business days.

3. Order Processing:

   • Orders processed within 5 working days.

   • Custom or partial orders: 7–14 working days for packing and shipping.

4. Tracking Information:

   • Tracking number emailed within 1–2 business days after shipment.

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Shipping Method & Delivery Time:

1. Regular Shipping:

   • Free Shipping applies only to orders shipped from local warehouses in your country.

   • For orders shipped from China to remote areas or countries, additional shipping fees may apply.

   • Delivery times:

     • North America:

       • General: 8–15 business days.

       • United States: 10–12 business days.

       • Mexico: 15–20 business days.

     • Europe: 15–25 business days.

     • Oceania (Australia, New Zealand, etc.): 8–15 business days.

     • Asia: 7–14 business days.

2. Express Shipping:

   • 7–12 calendar days delivery.

3. Sea Shipping:

   • 21–30 calendar days delivery.

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Important Notes:

1. Customs Clearance:

   • Buyers are responsible for assisting with customs clearance.

   • If goods are detained, you must provide required documents (e.g., proof of purchase, ID, or import permits).

   • Failure to cooperate may result in goods being returned and no refund issued.

2. Shipping Fees:

   • Free shipping applies only to orders shipped from local warehouses.

   • For orders shipped from China to remote areas or countries, additional shipping fees may apply.

3. Shipping Delays:

   • During busy periods or unexpected situations, shipping timelines may extend to 2–5 weeks.

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Key Takeaways:

• Free shipping is available only for orders shipped from local warehouses in your country.

• For orders shipped from China to remote areas or countries, additional shipping fees may apply.